Unlocking Your Phone in Canada: What You Need to Know
Carrier-locked phones are much rarer in Canada than they used to be. Here’s what the rules say, how to check your phone, and what unlocking can’t do.
Read articlePhone unlocking · Downtown Vancouver
Phone unlocking in Downtown Vancouver
Walk in to our kiosk at 798 Granville St in Downtown Vancouver, or call or WhatsApp us first.
Phone Unlocking
Unlocking at 798 Granville St
Phone tied to one carrier? A SIM card from another network needs an unlocked phone. Tell us the make, model and the network it’s locked to, and we’ll let you know what’s possible.
We explain your options first. It helps to have your IMEI number ready — you can find it by dialling *#06#.
Drop by the kiosk on Granville Street, or call or message us on WhatsApp with your phone’s details.
- Carrier-locked phones
- Find your IMEI by dialling *#06#
- We explain your options first
From the blog
Helpful guides
How to Check If Your Phone Is Unlocked (iPhone & Android)
Switching carriers or buying used? Here's how to check if your phone is unlocked on iPhone and Android, plus what to do if it's still carrier-locked.
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Bought a Used Phone? Make Sure It Works on Your Network
Buying a used phone in Vancouver? Check the carrier lock, the seller's account and the IMEI before you pay, so it actually works on your network.
Read articlePhone giving you grief? Let’s sort it out.
Call, message us, or stop by the kiosk at 798 Granville St on Granville Street.