Services · Downtown Vancouver
Everything we do at the kiosk at 798 Granville St on Granville Street. Tell us your phone model and what’s going on, and we’ll give you a quote.
Phone repairs
Not sure which one you need? Describe the problem in a quote request and we’ll work it out together.
Cracked glass, a black or flickering display, coloured lines, or a touchscreen that has stopped listening to you.
For phones that drain before dinner, switch off with charge left, run hot, or show a battery service message.
Loose cable, charging that cuts in and out, or no charging at all. Sometimes it’s only pocket lint — we check that first.
A shattered back panel has sharp edges and lets dust and moisture in. Replacing it restores the look and the protection.
Blurry shots, a camera that won’t focus or open, or a cracked lens cover sitting over the camera.
Rain, a puddle, a spilled drink? Power the phone off, don’t charge it, skip the rice, and bring it in as soon as you can.
Callers can’t hear you, the speaker crackles, or the power and volume buttons are stuck or unresponsive.
A slow or freezing phone, update trouble, boot loops, or moving your photos and contacts to a new phone.
Phones we work on
Beyond repairs
Need a spare building fob? We copy compatible building access fobs. Bring your fob and we’ll check if it can be copied.
Phone tied to one carrier? Tell us the make, model and the network it’s locked to, and we’ll let you know what’s possible.
New in town or switching plans? Pick up a SIM card at the kiosk and ask us about getting it set up in your phone.
Choose a screen protector and let us install it for you — no wrestling with dust and bubbles at home.
Fob copy is for compatible building access fobs only. Not every fob can be copied — bring yours and we’ll check. Please make sure your building allows extra fobs.
Before you come in
A little prep makes any repair smoother.
If it still turns on, back up to iCloud, Google or a computer first.
We may need to test the phone after the repair to make sure everything works.
Settings → About shows the exact model. It helps us quote and check parts.
Power it off, don’t charge it, skip the rice and bring it in as soon as you can.
Questions
It depends on your phone model and what needs fixing. Call us at (236) 785-8300 or send a quote request with your make, model and the problem, and we’ll give you a price.
That depends on the repair and whether the part for your model is on hand. Ask when you get your quote and we’ll give you a time estimate for your phone.
Every day · 9:00 AM – 12:00 AM. Calling ahead at (236) 785-8300 lets us check we have what your phone needs before you head to the kiosk.
Not every fob can be copied. We copy compatible building access fobs — bring your fob and we’ll check whether it can be copied. Please make sure your building allows extra fobs before you ask for a copy.
Tell us the make, model and the carrier the phone is locked to — call (236) 785-8300 or send a quote request — and we’ll explain what’s possible for your phone. If you bought it from a Canadian carrier, you can also ask that carrier to unlock it.
Yes. Ask at the kiosk about the SIM card options we have. To use a SIM from a different carrier, your phone needs to be unlocked.
Yes — choose a screen protector and we can install it for you.
Most repairs don’t touch your data, but any device can fail unexpectedly. If your phone still turns on, back it up to iCloud, Google or a computer before any repair.
No. Rice doesn’t draw water out of a phone and can leave dust and starch in the ports. Turn it off, don’t charge it, dry the outside gently and bring it in as soon as you can.
iPhone, Samsung and other major brands. If you’re not sure about your model, call (236) 785-8300 and tell us the make and model.
Call, message us, or stop by the kiosk at 798 Granville St on Granville Street.
